Question 1

How does FrontSail AI work?

Accepted Answer

FrontSail AI connects to your business phone system and uses advanced AI to handle calls naturally. Configure the agent with your business information and it handles common inquiries automatically. Complex calls can be seamlessly transferred to your team.

Question 2

Does it sound like a robot?

Accepted Answer

No! We use the latest natural language processing and voice technology to sound natural and conversational. Most callers don't realize they're talking to an AI.

Question 3

How much time and money can I save?

Accepted Answer

Our AI handles calls 24/7, eliminating missed opportunities and reducing the need for additional staff. By automating scheduling, confirmations, and lead qualification, you free up your team to focus on what matters most growing your business. See your potential savings with our missed call revenue calculator.

Question 4

What happens if the AI can't answer?

Accepted Answer

Calls are seamlessly transferred to your team during business hours. Outside hours, the agent takes detailed messages so you can follow up promptly.

Question 5

How long does setup take?

Accepted Answer

Most businesses are live in under 15 minutes. Connect your phone system, add your business info, and configure responses. No technical expertise required.

Question 6

Is my customer data secure?

Accepted Answer

All data is encrypted in transit and at rest. We use enterprise-grade cloud infrastructure, primarily on AWS with select services on other reputable providers like GCP and Azure. We process personal data in accordance with GDPR. We never sell or share your data.

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